Our driver ratings
Our drivers rate us:
34,728 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 2 years ago
Driver ratings
Recently I selected a car that was advertised for pick up at Queenstown Airport. After the relocation was accepted, I found the car was actually a 5-10min drive away on the other side of the airport, requiring paying for a taxi. If the vendor wants to advertise being AT THE AIRPORT, then I would expect this is within a 5min walk. Otherwise, in this case they should have advertised being in Frankton, or advise a taxi will be required.
By LEWIS, 8 Jun 2024
Website could be improved. For example allowing to find vehicles going from south island to north and vice versa. More filters and better ways to set up notifications/ delete notifications will also be useful. Thanks
By Tasawer, 8 Jun 2024
Include a membership for car insurance to reduce the excess 🤗
By marie-helene, 7 Jun 2024
More info on the excess included and options to reduce excess
By Andrew, 7 Jun 2024
Sorry it's 10 Star ✨
By Isuru, 6 Jun 2024
We loved it and have been using it for a few years now in would not fault anything
By Radhika, 6 Jun 2024
Everything was perfect
By Chance, 6 Jun 2024
no
By Celia, 5 Jun 2024
would need more use of your service to rate against to see how it goes
By Paul, 5 Jun 2024
Please don’t mix up the bookings next time! Thank you!
By Wenjing, 5 Jun 2024
If it is possible to provide options for cars earlier this would assist with longer term planning. Thanks
By Andrew, 5 Jun 2024
I took a Budget car to Picton and an Apex car back a few days later. I wasn't expected to refuel the Budget car but l was expected to return the Apex car full. I understand that Apex is a down market outfit that belongs to Budget and gets more mileage out of exBudget cars so l had expected 'the rules' to be the same. Had l been aware that l would be expected to return the car full l wouldn't have cashed in my bus ticket. I have no doubt that this condition was mentioned in the small print but l believe this fact should've been made clearer before l committed myself.
By Malcolm, 5 Jun 2024
All very good
By Sandra, 5 Jun 2024
It is really unsettling to apply for a car and not hear back for a couple of days and not know how to query what is happening. This recently happened twice. I am not sure what the solution is.
By Helen, 5 Jun 2024
Not at all. We have enjoyed and been blessed by your service since signing up in 2004 or close to that year. Keep up your good work. You all are a blessing
By Rohit, 4 Jun 2024
Great
By patricia, 4 Jun 2024
Pickup and drop off times where a little unclear when requesting the cars
By Tavita, 4 Jun 2024
The service is fantastic - super-easy and convenient. I have recommended it to several of my friends.
By darren, 4 Jun 2024
No
By Kathleen, 4 Jun 2024
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By Sean, 4 Jun 2024
