Our driver ratings
Our drivers rate us:
34,740 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 3 years ago
Driver ratings
The service from Transfer are was good, but I'm still waiting for my bond to be returned.
By Jennifer, 4 Apr 2023
Would love to be able to call enquire. Occasionally I have needed to collect a vehicle one day earlier or deliver 1 day later but no option to enquire. I also use imoova and they will contact hire companies and see if dates can be adjusted. They can often make it work. But the service is great and free so no complaints
By Scott, 4 Apr 2023
Excellent and very valuable service. Issue was more with NZ Rent a Car - car was booked through their Dunedin branch, but they did not coordinate with the Christchurch branch (where I was picking it up), which caused stress and uncertainty upon arrival. Additionally, they did not clarify that an airport transfer was not included (as their branch is several kilometres from the airport), which required us to taxi out there as a result.
By Denzel, 3 Apr 2023
All good thanks
By Judith, 3 Apr 2023
No
By Marcos, 3 Apr 2023
Maybe let people on their ps drive
By Cassie, 3 Apr 2023
No
By Flora, 3 Apr 2023
No not at all everyone is amazing
By Stacey, 2 Apr 2023
no, all good
By Terence, 2 Apr 2023
No
By Julian, 2 Apr 2023
Outlining the late fees at pick up
By Sam, 2 Apr 2023
The people at Transfercar are great...special mention Sila in Auckland and red-haired worker in ChCh who details vehicles on Sunday. The problem is the roads are shot, the ferries are totally unreliable and some of the driving we endured was unbelievable. So in reality the firm's okay butthe experience is s+++
By henry, 2 Apr 2023
So far I'm very happy with Transfer car
By Anna, 2 Apr 2023
More information regarding the vehicle
By Gabriele, 2 Apr 2023
no, service was excellent from pick up to drop off.
By Kersten, 2 Apr 2023
The car rental period was cut from 5 to 2.5 days by Avis and I was not informed until I got to the pickup counter - which is not ideal.
By Ben, 2 Apr 2023
1. Know the correct address of the hirer and 2. Confirm correct amount of fuel refund.
By Mark, 1 Apr 2023
The whole process, from applying to dropping off vehicle was faultless.
By Marthinus, 1 Apr 2023
Europcar charged for fuel for a relocation that included a free tank and they have not responded to any requests for a refund.
By Richard, 1 Apr 2023
