Our driver ratings
Our drivers rate us:
34,767 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 5 years ago
Driver ratings
great service
By Colleen, 7 Oct 2020
Not that we encounter. We had a really great experience and will def recommend to others (and use it again)
By Karen, 7 Oct 2020
Nope :)
By John, 7 Oct 2020
Nope - excellent service thank you.
By Donna, 6 Oct 2020
Nope everything was great 😊
By Sophie, 6 Oct 2020
Not that I can think of
By Te, 6 Oct 2020
Sometimes the map on the website doesn't show
By Allister, 6 Oct 2020
Advise in confirmations of the rental that Budget Rentals require hirers to provide a proof of address. That is a change from previous hires for us it caused quite a problem when we were picking up the car. Fortunately we had someone at home who could photograph a bill forward it to my phone. I checked neither your confirmation email nor Budgets confirmation email highlighted the change of policy made since June that required this additional evidence.
By Helen, 6 Oct 2020
No improvement needed. Everything went well.
By Debra, 6 Oct 2020
Any improvements to the booking system to know if rental operators had seen your request would be helpful but otherwise transfer car is an excellent service!
By Jamie, 6 Oct 2020
All good thanks!
By jayne, 5 Oct 2020
It would have been helpful to have flexibility with pick up and drop off times
By Tendai, 5 Oct 2020
All went well on this my first booking. Previously when I’ve applied there was no acknowledgement at all. Suggest a ‘you have not been successful this time’ message as early as possible would be helpful so the driver can make other plans without delay. I’ve already recommended your service to a few friends. Thifty were very professional at collection drop off - so a good experience quality car all round. Thank you. Lisa
By Lisa, 5 Oct 2020
Nothing!
By Tanna, 5 Oct 2020
Vehicle differed greater from what was offered.
By Hamish, 5 Oct 2020
Keep up the good work. I will do it again.
By Kathy, 4 Oct 2020
Great service and communication. Thanks
By parisa, 4 Oct 2020
??? I clicked on 10! Very likely to recommend it (and have already done so!)
By Jessica, 4 Oct 2020