Our driver ratings
Our drivers rate us:
34,770 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 6 years ago
Driver ratings
Nothing comes to my mind. I am very happy with your excellent customer service. Thanks
By Balakrishnan, 5 Mar 2020
Operators need to reply ASAP to a request so people can arrange accommodation or other transport.
By Nevin, 5 Mar 2020
Everything was very easy and convenient
By Rachel, 4 Mar 2020
na
By Astrid, 4 Mar 2020
yes
By Leo, 4 Mar 2020
Some negative changes to the system. 24 hour dropping off bookings, requests not being responded to over multiple days, no ability to do a same day pick up and drop off and another pickup. So had to go with another option as the person was not able to override the system, even though we would be able to successfully achieve both.
By Ashley, 4 Mar 2020
The most frustrating thing is there is no way to learn what the insurance options are until after the rental agency has accepted your request. Obviously most of the time people will want to organise $0 or similar excess however we have no knowledge what this will be before submitting a request. The other day i paid $48 insurance for a 1 day transfer. Quite a surprise.
By Stephen, 4 Mar 2020
Perfect
By Vamshi, 4 Mar 2020
nope. its good.
By CHUEY, 4 Mar 2020
No issues with the transfer car process and would use again
By Paul, 3 Mar 2020
Please ask your operators to clean the windscreens of their cars. Because I am not paying for the car hire I do not mind driving a car that has not been serviced but driving at night a smudged windscreen is dangerous. I will carry my own cleaner in the future. The rising cost of insurance will eventually mean I will stop using Transfer Car as on some occasions with enough notice of required travel flying between Nelson and Chch is cheaper. Still very much appreciate your service which allows me to visit my wife more frequently Sue is now working in Chch and living / caring for her elderly mother.
By Donlad, 3 Mar 2020
Very happy
By Mehmet, 3 Mar 2020
I was charged for petrol on a car relocation from wellington to auckland and my contract said pick up car full and drop off empty
By ryan, 3 Mar 2020
