Our driver ratings
Our drivers rate us:
34,782 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 7 years ago
Driver ratings
Planning in advance is difficult as majority of cars are available within that same month.
By Sherylene, 9 Jan 2019
Maybe next time help pay for the ferry crossing. It’s a large expense for someone trying to travel cheaply.
By Andrew, 9 Jan 2019
You refused to even give me a car
By Daphne, 9 Jan 2019
The service was great, quick and easy.
By Julie, 9 Jan 2019
Basically all cars go to auckland airport. So structurally its a tricky Inge to recommend. As a service, a little clarity around the building procedures would be useful.
By Ben, 9 Jan 2019
No it was great thank you! Very easy.
By Zara, 9 Jan 2019
Advise users that they could be waiting up to 10 working days for refund of their bond/deposit. Very confusing to book the car for a particular time and have it confirmed and then have the time changed later.
By Julie, 9 Jan 2019
Let people know which hire car company the car is coming. If I had known it was ace rentals, I would have chosen someone else. The car broke down and we never got there. This has happened before with that rental company
By Brighde, 9 Jan 2019
Knowing rental car company before booking. Being able to see and select (or not) extras such as insurance to reduce excess and roadside assistance when booking online.
By Robert, 9 Jan 2019
I wasn’t expecting such a high bill for rental insurance at my time of pick up.
By Kelsey, 9 Jan 2019
Nil. Always very prompt responses - thank you!
By Lisa, 9 Jan 2019
Clearer instructions on pick up and drop off locations.
By Beatrice, 9 Jan 2019
Nope. It was very nice experience
By Katerina, 8 Jan 2019
