Our driver ratings
Our drivers rate us:
34,697 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed 8 months ago
Driver ratings
Better,detailed instructions.
By Lisa, 18 Oct 2025
I know it would be hard, as you're an agent for multiple rental car companies...but if you had an instant book type button (and charged a premium for it, say $50) it would generate revenue for TransferCar, and give the users certainty. It would likely only work if there were multiples of vehicles available from one supplier...or it might encourage the rental companies to keep their inventory up to date.
By Grant, 18 Oct 2025
Selection of vehicle. The vehicke to be transferred used a lit of fuel as it was not charged, being a hybrid. We nearly ran out of fuel as it used so much just highway driving.
By Elizabeth, 18 Oct 2025
I had a bad experience with Avis at the pick up Cairns I have to address it on Monday I was charged for insurances but they said I rejected the offer of insurances however I paid Will sort it out hopefully Otherwise I would mark a higher score
By Glenys, 18 Oct 2025
Its such a great product...there are a few changes to the website perhaps - very basic website which isn't a problem if it keeps prices low. I sent a couple queries through but only got 1 response back which was very helpful. I did need more detailed info regarding the Insurance options which I had to wait until I booked the vehicle. There was no Cancel Free period which would help. Thanks again and I will keep eye on 1 way Hires. Cheer
By Coline, 18 Oct 2025
No, it’s a great product you guys offer
By John, 17 Oct 2025
I can’t think of anything
By Misa, 17 Oct 2025
No everything was perfect for my trip. Easy, helpful and so much fun!
By Carla, 17 Oct 2025
Honestly, I don’t think so. Renting the car was super easy — Alex replied to my emails almost instantly, answered all my questions, and was always very clear and extremely kind.
By Renzo, 17 Oct 2025
Deals should include cover for insurance eg damage
By Cushla, 17 Oct 2025
Pick up took quite a while.
By Lisa, 17 Oct 2025
good
By Haowen, 17 Oct 2025
The waiting time in Christchurch was very long and I believe some good process improvements to get rid of the bottle necks could improve this. We had to wait 2 hours before we were ready to go.
By Roeland, 16 Oct 2025
No everything went well with the rental car. It's a very good service. Thank you https://cdn.asknice.ly/dist/conversation/img/plane.82fd642b.svg
By Michael, 16 Oct 2025
No, the guy at Chch airport was very friendly helpful, no hassles, didn’t see anybody at Greymouth, just left keys in drop box but within an hour my invoice was emailed to me. Great service
By Jackie, 16 Oct 2025
Reduce wait times at pickup and drop off. I waited 2 hours at pickup and 1 hour+ at drop off with THL
By Tracy, 16 Oct 2025
