Our driver ratings
Our drivers rate us:
34,777 ratings on Transfercar -
Average rating
Excellent: 4.7
Last reviewed over 6 years ago
Driver ratings
Rental car companies tend to treat relocators as 'pain in the neck' yet we do them a service. There should be $0 excess, $0 fuel and meal vouchers. I relocate because time is not important to me, but I should fly as it is cheaper, and I am treated like a customer, not a pain.
By Dave, 26 Sep 2019
Do the damages paperwork properly on the check out of cars. I arrived at the end of my hire period and I left the car in a better condition (as when i picked it up there was still rubbish/dirt inside) and every single dint and scratch that had been acquired previous to my hire had been charged to my credit card. I guarantee that nothing touched that car under my supervision and am appalled that you are trying to charge me the full excess ($4800!!!) for damages that were not my fault. I wont be using transfer car again, I actually paid $130 for a train for my recent journey as i do not trust your site for hire and never will again.
By Charlie, 26 Sep 2019
My experience with transfercar was smooth, professional and I would gladly participate and recommend. I had communication in a timely manner, ease of vehicle pick up and drop off was an absolute pleasure. Great concept for all involved. The only item I would mention is time allocated for some trips. I did notice some In WA that seemed rather short for the distance.
By Rachael, 26 Sep 2019
Better communication, don't put people on hold for an hour and instead of leaving the customer to wait with a vechile for 11 hours, let your staff sit and wait for 11 hours. And just bring a new campervan.
By Anthony, 26 Sep 2019
Not really. Thanks
By Ricky, 26 Sep 2019
No, process was very easy!
By THIAGO, 25 Sep 2019
Your team does an amazing job,
By Timothy, 25 Sep 2019
No. Very happy with the entire transaction. Very professional.
By Ramu, 25 Sep 2019
Yes, please tell a person why you declined them from a particular relocation option instead of just saying decline.
By Gregory, 25 Sep 2019
Not really - the vehicle had not been groomed but I didn't really expect it to be. Otherwise all good.
By Russell, 25 Sep 2019
Clarity about ferry booking inclusion.
By Winsome, 25 Sep 2019
Return after hours, but I’m guessing that’s more the hiring companies policy
By Christopher, 25 Sep 2019
Good communication good service
By Craig, 25 Sep 2019
No it was all perfect thank you
By Kayley, 25 Sep 2019
Replying to emails
By Jay, 24 Sep 2019
