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Our driver ratings

Our drivers rate us:
34,697 ratings on Transfercar - Average rating
Excellent: 4.7
Last reviewed 9 months ago

Driver ratings
Nope😊
By SHIRLEY, 27 Sep 2025
By Seunggeon, 27 Sep 2025
Pretty good tho only thing if u can let to book multiple dealers instead just one at a time, in this case more chances to miss if someone say no
By Angrej, 27 Sep 2025
By Navdeep, 27 Sep 2025
The Transfercar organization and staff are fine with the exception of the contact number which appears broken, however my most recent relocation for RedSpot had issues which are not a criticism of Transfercar, but IMO they warrant attention.. Among other things, that mob doesn't believe in being contactable, all published phone numbers appear to link to an offshore call centre which is permanently unmanned. This introduces numerous problems since nobody in a remote call centre is capable of providing meaningful information about Australian locations..RedSpot staff in Australian offices confirm my complaints parallel theirs but management clearly doesn't care about customer service. Even returning the vehicle was far more complicated / messy than it should have been due to extremely poor communication. I perceive a risk of adverse feedback from s9me Transfercar clients who experience comparable problems to my recent ones with RedSpot. I would appreciate the opportunity to share the details with a Transfercar customer service person . 0488531824
By Doug, 27 Sep 2025
By Peter, 27 Sep 2025
By Nana, 27 Sep 2025
Wonderful servt
By Pete, 27 Sep 2025
By Lee, 26 Sep 2025
By Jonathan, 26 Sep 2025
All good really
By clemente, 26 Sep 2025
By CHAO-CHING, 26 Sep 2025
By Hans, 26 Sep 2025
all went very well thanks, the girls was great, cant complain with anything :)
By Albert, 25 Sep 2025
By Gwenaelle, 25 Sep 2025
By Adrian, 25 Sep 2025
Some company's you work with are less than ideal. If I could see who I was booking the transfer with I'd possibly avoid yesaway.
By Olivia, 25 Sep 2025
You need to change drop off address for Motopool / Karmo relocations. They changed the building.
By Marcin, 25 Sep 2025
By Saneta, 25 Sep 2025
By Hannah, 25 Sep 2025
No, very happy with the service. Thank you
By Brian, 25 Sep 2025
No
By Kathryn, 25 Sep 2025
By Ewan, 25 Sep 2025
No
By David, 24 Sep 2025
the best
By LUTFU, 24 Sep 2025
It was perfect
By Robert, 24 Sep 2025
Service in Broome was good except they forgot to check the rooftop tent which was loose and in a pretty bad condition. We had to stop in Karratha on the way down as we were loosing the tent driving. I'll give 5 to the guys in Broome because they were nice. Only one for the drop off in Perth as the lady in charge was absolutely rude, non polite, speaking a relative english. I don't know how she can get a job in a service positikn being so rude.
By Vincent, 24 Sep 2025
Service was great!
By robert, 24 Sep 2025
I have used transfercar a number of times over the last 12 years, a great service and option. This time however, and this is not a transfercar issue as such, I found the rental company somewhat less than ideal on its financial expanation side. I dealt with Europcar. At pickup no explanation was given as to Credit Card surcharges, they were just added at return (again with no explanation, only noticing once invoice emailed to me). Similarly when I chose to take up an insurance cover option, no explanation was given that GST would be added to the verbally quoted rate! This is not a huge concern to me from a financial angle, as I was getting a very cheap option for my necessary trip to Christchurch to pick up a private vehicle... but I feel it is deceiving if this is how they treat visitors to NZ given these visitors will not understand the surcharges/GST. Surely better to quote fully and upfront! As such the slightly lower than perfect rating, as I say not a transfercar reflection but if you are aware of this it can be passed onto the rental company.
By Noel, 24 Sep 2025
By Ben, 24 Sep 2025